What will you be doing?
As the first point of contact, you’ll take great pride in the care and compassion you show to patients, along with the quality of the work you do. By drawing on your medical imaging knowledge, professionalism and friendly nature, you’ll put patients at ease, guiding them through their visit while contributing to the smooth operation of the practice.
Key responsibilities include:
• Welcome patients and provide information about their appointment
• Manage calls and patient bookings
• Respond to enquiries from patients and referrers
• Manage patient invoicing and receipting
What are we looking for?
To be successful, you will need to have:
• Medical Imaging Reception experience/knowledge of medical terminology (highly regarded)
• Exceptional customer service and communication skills
• Experience working autonomously and as part of a team
• Strong attention to detail and commitment to quality outcomes
• Able to multi-task and use time efficiently
• Confidence with technology
• Working knowledge of applicable Medicare items and rules
• Flexibility to work at our other sites (within local vicinity) as required
• Availability to work across a 5 day rotating roster (early and late shifts) that covers the following operational hours:
• 8am – 8pm Mon & Wed
• 8am – 6pm Tues, Thu & Fri
• 8am – 1pm Sat (additional rates apply)
We will consider applicants who take pride in being the face of a company, have a helpful, caring approach, pick up information quickly with a strong attention to detail and thrive in a busy environment. (min 2 years experience in busy, customer contact roles)
MUST be Australian Citizen or Permanent Resident
What do we offer?
• An experienced, passionate and supportive team driven by providing quality and excellence in patient care
• A fresh, modern and welcoming work environment
• Tailored induction program
• Opportunity to learn and develop your career
• Uniform and competitive salary
If you believe your skill set matches this opportunity, please apply through the following link to our Seek Advertisement Medical Receptionist Application in Seek
Please note: Previous applicants need not apply. Shortlisted applicants will be contacted.